Accessibility Statement

Canino Jewelry is committed to making our website accessible to all users, including those with disabilities. Our goal is to provide an accessible website that conforms to the World Wide Web Consortium’s Accessibility Guidelines (WCAG) 2.0 Levels A and AA. We continue to make every effort to test the website and to remove barriers that prevent persons with disabilities from interacting with or accessing information made available on our website. If we become aware of content that does not conform to the WCAG 2.0 Levels A and AA standards, we will make reasonable good faith efforts to make the content conform to the standards.

Measures to Support Accessibility

Canino Jewelry takes the following measures to ensure accessibility of the Canino Jewelry WebStore:

  • Include accessibility as part of our mission statement.
  • Integrate accessibility into our procurement practices.
  • Appoint an accessibility officer and/or ombudsperson.
  • Provide continual accessibility training for our staff.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Canino Jewelry is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional Accessibility Considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication after a session expires does not cause loss of data. Some videos have sign language interpretation.

Feedback

We welcome your feedback on the accessibility of the Catherine Canino WebStore. Please let us know if you encounter accessibility barriers on the Catherine Canino Jewelry WebStore:

We try to respond to feedback within 5 business days.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of the Canino Jewelry WebStore, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for the Canino Jewelry WebStore:

  • Comments from users: uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please contact us if you encounter an issue.

Formal Complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.